Toddler Deluxe PJ Masks Catboy Costume
I wouldn't know what the costume looked like the company ripped.me.off. sent me a cheap version
I ordered on Sept. 23th and I didn't recieved until Oct. 29th. I called and emails on status but never respond. Both of my son missed their school "trunk a treat"...SAD. I will not order from here again.
Ordered 9/4. delivery date was 9/27. no where during the order or the confirmation order did it say it was on backorder. I called 9/30 to see where my order was because tracking said it was still being delivered. I canceled the order because the guy did not know if it would be delivered before halloween...seriously? its a halloween costume. received the costume 10/27 even though i CANCELED the order. to get my money back i had to ship it back and pay for shipping, and i still got charged for shipping even though i didnt use the ups sticker! ridiculous. will never order again from this company.
Great costume and my son absolutely LOVED it. The reason I am giving it 4 stars instead of 5 is because it had a tear at one of the seams before he even used it. I had to sew it up before we went out as I didn't want it to get any bigger. Also, the mask was slightly too big for my son's head (and he has a big head); I had to safety pin it to fit correctly. Otherwise, a great costume. P.S. the tail is velcroed onto the costume.
It was a hit!! It is well made and the quality was very good!!
I ordered this costume in a Medium. But was sent the Gecko in a L. Wholesale costumes basically said "F you". They wouldn't send me the correct costume because they were no out. Didn't offer me any discounts to go towards a new costume. Then I have to ship back the costume I didn't order to get a refund and I was out on shipping costs. Do NOT order from this company!!!!!
We had to order a backup because this was 'backordered' at the last minute even though we ordered a month ahead of time. After we called to have a refund, it magically shipped the next day and arrived just before halloween. Unfortunately we had already spent money on another costume since a representative confirmed the order was cancelled and a refund would be issued. Sadly, the glow feature didn't work at all which was the deciding factor in this version versus others.
The costume itself is fine. However, when I ordered the costume it said it would be delivered by a certain date. 3 weeks after my order that date was changed and the costume would then not come until 4 days before Halloween. I called and representative cancelled my order with me on the phone. A few weeks later I received an email that my costume shipped even though the order was cancelled. I was then charged for the costume and told if I wanted to return it I would have to pay to ship back their mistake.
This was my worst experience with online shopping.. Wrong size was sent then they were sold out and wanted me to pay for shipping for a different costume.. Customer service is horrible... To get my refund took two weeks when it was their mistake.