Suicide Squad Joker Kit Men's Costume
|Care Instructions:||Hand Wash Only.|
|Warning:||Keep Away From Flame.|
Y placed my order 10/27/2016 and paid $27.99 for next day delivery and received confirmation that I will receive my package Saturday delivery. Package was not received until Tuesday, 11/1/16. The moment I realized I was not going to receive my package as promised I tried to cancel my order and I was told that I had to wait to receive my package and return it and wait for full reimbursement. A month later I'm still waiting for full reimbursement and continue to receive the same answer, please wait 3-5 business days from them to process my reimbursement because they have a lot of Christmas orders to fulfill. Horrible customer service.
The costume plastic packaged had been cut off in the bottom. Seemed like someone may had returned it, but was sold as new to me.
Ordered an item well ahead of Halloween and was told it would arrive 10/21. When the order had not arrived on 10/27, I called customer service, only to be told, I would have to track my order. After contacting the shipping company (the tracking link didn't work) I was told they had forgotten the street address on my order and I would need to supply it. After supplying the information I was told the order would be at my door on 10/31. On the 31st, the order had not arrived, and I called the shipping company again to find my package. They had no record of my previous call, and my package was still in their depot. At this point I instructed them to return the shipment, as they had missed the deadline, and I had to go elsewhere for my product. I requested a full refund, that I have still not seen. Avoid this company like the plague. they will take your money and disappear.